Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Lumy Studio, Inc. website at lumy.ai and any subdomains we operate (together, the "Site"). By accessing or using the Site — including by viewing any page, completing the contact form, or following a link we have placed on a third-party platform — you agree to be bound by these Terms.

If you do not agree to any part of these Terms, please discontinue use of the Site.

These Terms are between you and Lumy Studio, Inc.. We refer to Lumy Studio, Inc. as "Lumy," "we," "us," or "our." We refer to anyone accessing the Site as "you." These Terms apply whether you visit the Site as an individual, on behalf of an employer or client, or in any other capacity.

These Terms are written to be as clear as possible, but a website used by visitors all over the world has to address a number of legal and regulatory issues. Where we have included formal legal language — for example, in the disclaimers and limitation-of-liability sections — we have done so because applicable law requires that language to be prominent.

These Terms work together with our Privacy Policy, which explains how we handle personal data. If there is any conflict between these Terms and the Privacy Policy on a privacy matter, the Privacy Policy controls.

If you become a client and we sign a separate written agreement to deliver services to you (see "Engagements" below), that signed agreement controls our relationship with you for the work it covers, and these Terms continue to govern your use of the Site.

For the purposes of these Terms, the following terms have the meanings set out below:

You must be at least 18 years old, or the age of legal majority in your jurisdiction if greater, to use the Site. By using the Site, you represent and warrant that you meet this requirement.

If you are accessing the Site on behalf of a company, partnership, or other organisation, you represent and warrant that you have the authority to bind that organisation to these Terms, and that the organisation agrees to be bound by them.

We may refuse access to anyone who does not meet these requirements, and we may require evidence of authority where it is not clear from the context.

The Site is informational. It describes who Lumy is, the disciplines we work in, our approach, our representative work, and how to contact us.

Submitting an inquiry through the Site does not create a contractual relationship between you and Lumy. We are not committed to take on any project or to offer Services as a result of an inquiry, and you are not committed to engage us. Either party is free to decide not to proceed at any point until an Engagement has been signed.

Information on the Site (including descriptions of process, deliverables, and technologies) is general and indicative. The specifics of any Engagement — scope, timing, deliverables, fees, warranties — are agreed in writing between you and Lumy on a case-by-case basis.

Any Engagement begins only when Lumy and the client have signed a separate written agreement that addresses scope, deliverables, fees, intellectual-property terms, confidentiality, warranties, and other matters specific to the project.

In the event of any conflict between these Terms and a signed Engagement, the signed Engagement controls with respect to the work it covers. These Terms continue to govern your general use of the Site.

We may, from time to time, publish information about our standard engagement terms (such as a sample Master Services Agreement). Any such published material is illustrative and not binding until incorporated into a signed agreement.

Subject to your compliance with these Terms, Lumy grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access the Site and view its Content for the purpose of learning about Lumy and considering an Engagement.

This license does not include any right to:

You agree not to use the Site, or attempt to use the Site, to:

If you send us a message through the contact form, by email, or by any other means, you agree that the message will not be unlawful, defamatory, harassing, threatening, hateful, sexually explicit, deceptive, or otherwise objectionable. We may refuse to respond to or take action on any message that does not meet these standards.

Communications through the Site are not encrypted end-to-end. Please do not send us highly sensitive information through the contact form. If you need to send confidential material, contact us first and we will agree on a secure channel.

When you submit information through the contact form, you confirm that the information is accurate, that you have the right to submit it, and that it does not violate the rights of any third party.

By submitting, you grant Lumy a non-exclusive, worldwide, royalty-free license to use your Submission to respond to you, to evaluate a potential Engagement, and to keep records of our communications. We do not acquire any rights to your underlying material beyond what is needed for those purposes.

Please do not submit confidential, proprietary, or sensitive personal information through the contact form. If our conversation reaches a point where it is appropriate to exchange confidential information, we will agree on a non-disclosure arrangement first.

All Content on the Site — including text, copy, graphics, photographs, illustrations, design system, layout, code, and any associated documentation — is owned by Lumy or its licensors. The Site, as a compilation, is also our work.

Content is protected by copyright, trademark, trade dress, and other intellectual-property laws in the United States and abroad. Except for the limited license granted in these Terms, no rights are transferred to you by your use of the Site, and we reserve all rights not expressly granted.

The name "Lumy," the Lumy wordmark, the Lumy logo, and any related design elements are trademarks of Lumy Studio, Inc.. You may not use them without our prior written consent.

Other names, logos, and marks displayed on the Site may be trademarks of their respective owners. Reference to those marks does not imply endorsement of, affiliation with, or sponsorship by their owners (or by Lumy of them).

If you choose to send us comments, suggestions, or other feedback about the Site or about Lumy in general, you grant Lumy a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use that feedback for any purpose without compensation or attribution. We are not obligated to keep feedback confidential or to act on it.

Nothing in this section prevents you from continuing to use any idea, concept, know-how, or technique that you contributed in feedback.

The Site may contain links to third-party websites, services, or platforms (for example, social-media profiles or external publications). These links are provided for convenience only.

We do not control, endorse, or assume responsibility for the availability, content, accuracy, privacy practices, or terms of any third party. Your use of any linked service is subject to that service's own terms, and you should review them before submitting any information.

We respect the intellectual-property rights of others and we expect users of the Site to do the same. If you believe that material on the Site infringes your copyright, please send a notice to legal@lumy.ai that contains:

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LUMY AND ITS LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, TITLE, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

Without limiting the above, we do not warrant that the Site will meet your requirements, that it will be uninterrupted or error-free, that it will be free of viruses or other harmful components, that any defects will be corrected, or that any particular page will be available at any particular time.

Information on the Site is provided for general informational purposes only and does not constitute legal, financial, tax, accounting, medical, or other professional advice. You should not rely on Site Content as a substitute for advice from a qualified professional. Any decision you make based on Site Content is your responsibility.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LUMY OR ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, DATA, USE, OR GOODWILL — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, INABILITY TO USE, OR RELIANCE ON THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT LUMY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WHERE LAW DOES NOT PERMIT THE DISCLAIMERS OR LIMITATIONS ABOVE TO APPLY IN FULL, LUMY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE IS LIMITED TO THE LESSER OF (A) ONE HUNDRED UNITED STATES DOLLARS (US$100) AND (B) ANY AMOUNT YOU HAVE PAID TO LUMY IN CONNECTION WITH YOUR USE OF THE SITE IN THE PRECEDING TWELVE MONTHS (WHICH FOR MOST VISITORS WILL BE ZERO).

Some jurisdictions do not allow the limitation or exclusion of certain damages, in which case the limitations above apply only to the maximum extent permitted by law. Nothing in these Terms excludes liability that cannot be excluded under applicable law — including, in some jurisdictions, liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

You agree to defend, indemnify, and hold harmless Lumy and its directors, officers, employees, contractors, agents, suppliers, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses — including reasonable legal fees — arising out of or in connection with:

Neither party will be liable for any failure or delay in performance under these Terms that is caused by events beyond its reasonable control — including acts of God, natural disasters, fires, floods, earthquakes, pandemics, war, terrorism, civil unrest, governmental actions, embargoes, labour disputes, internet or telecommunications failures, denial-of-service attacks, or shortages of fuel or transportation. The affected party will use reasonable efforts to mitigate the impact and to resume performance as soon as reasonably practicable.

We may suspend or terminate your access to the Site at any time, with or without notice, for any reason — including if we believe you have violated these Terms, your continued access poses a risk to the Site or to other visitors, or we have a legal obligation to do so.

You may stop using the Site at any time without notice. Termination does not affect any rights, obligations, or liabilities that accrued before termination.

On termination of these Terms or of your access to the Site, your license to use the Site ends. The following provisions, by their nature, survive termination: definitions; intellectual-property provisions; disclaimers; limitation of liability; indemnification; governing law and venue; dispute resolution; severability; waiver; assignment; notices; no agency; entire agreement; and any other provision that should reasonably survive in order to give effect to the parties' intentions.

Any legal notice that you need to send to us under these Terms must be in English and sent in writing — by email to legal@lumy.ai (with a copy by post to Lumy Studio, Inc., Gulberg, Lahore, Pakistan for notices of legal claim) — and is effective on receipt.

We may give notices to you in any of the following ways: by email to the address you provided to us, by posting on the Site (including by updating these Terms or the Privacy Policy), or by any other means we reasonably consider appropriate. Notices to you are effective on the earliest of: when sent (for email), when posted (for Site posts), or when otherwise reasonably received.

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

If you are a consumer in the European Economic Area, the United Kingdom, or another jurisdiction where mandatory consumer-protection law would otherwise apply, nothing in these Terms is intended to deprive you of the protection of that mandatory law.

We hope never to have a dispute. If one arises, we want to resolve it quickly and informally. Before commencing any formal legal proceedings, you agree to contact us at legal@lumy.ai with a description of the dispute and your contact information, and to allow us a reasonable opportunity — at least 30 days — to attempt to resolve the matter in good faith.

If we are unable to resolve a dispute informally, any formal legal proceedings will be brought exclusively in the competent courts of the State of Delaware, United States, and you consent to the personal jurisdiction of those courts.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual-property rights or confidential information.

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable while preserving its original intent as closely as possible.

No failure or delay by Lumy to exercise any right, power, or remedy under these Terms will be deemed a waiver of that right, power, or remedy, and no single or partial exercise will preclude any other or further exercise. Any waiver must be in writing and signed by an authorised representative of Lumy to be effective.

You may not assign or transfer these Terms — by operation of law or otherwise — without our prior written consent, and any attempted assignment without consent is void. Lumy may assign or transfer these Terms in whole or in part, without your consent, in connection with a merger, acquisition, restructuring, sale of all or part of our business, or by operation of law.

Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and Lumy. Neither party has authority to bind the other.

The headings in these Terms are for convenience only and do not affect interpretation. Words like "including," "include," and "in particular" are illustrative and not exhaustive; they do not limit the generality of the words that precede them. References to a person include natural and legal persons. References to a statute or regulation include any amendment, replacement, or successor.

These Terms — together with the Privacy Policy referenced in them and any separately executed Engagement — constitute the entire agreement between you and Lumy with respect to the Site and supersede all prior or contemporaneous communications, proposals, and understandings, whether oral or written, on that subject.

We may revise these Terms from time to time. When we do, we will update the "Last updated" date at the bottom of this page. If the changes are material — for example, if they reduce your rights, change the dispute-resolution provisions, or impose new obligations on you — we will give more prominent notice (for example, by adding a banner to the Site or notifying you by email).

Your continued use of the Site after the effective date of any revision constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, please discontinue use of the Site.

Questions or concerns about these Terms? Email legal@lumy.ai, or write to us at Lumy Studio, Inc., Gulberg, Lahore, Pakistan.