Lumy Studio
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Retail & E-commerce

Omnichannel commerce and AI-driven personalization that converts.

+22%
Conversion lift (personalization)

Overview

We help retailers win on experience — unified customer data, AI personalization, and omnichannel commerce that converts.

Real-time, experiment-driven, and built to scale across markets.

What we do for retail & e-commerce

  • Omnichannel commerce platforms
  • AI-driven personalization
  • Unified customer data platforms
  • Inventory and order management
  • Experimentation and analytics

Challenges we solve

Where retail & e-commerce teams get stuck

01

Generic experiences and siloed channel data.

02

Low conversion and weak customer loyalty.

03

Scaling consistent experiences across many markets.

Outcomes

What you'll gain

Personalized experiences that convert.

A unified, real-time customer profile.

Higher average order value and loyalty.

Consistent commerce across web, app, and store.

How we work

A delivery process you can see

01

Discover

We map your goals, constraints, and systems — then agree on what success looks like and how we'll measure it.

02

Design

Architecture, scope, and a delivery plan you can see. No black boxes — you know what's shipping and when.

03

Build

Senior teams ship in short iterations with a working demo every sprint, so you steer as we go.

04

Operate

We harden, document, and hand over — or stay on to run and evolve it alongside your team.

FAQ

Common questions

How quickly can personalization show results?

Most clients see measurable conversion lift within the first quarter, with experimentation built in from day one.

Can you work with our existing commerce platform?

Yes — we integrate with Shopify, commercetools, SAP, and custom stacks rather than forcing a rebuild.

Do you handle multi-market rollouts?

Yes — we roll out market by market with localization, so you de-risk and learn as you scale.

Let's talk

Building for retail & e-commerce?